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Returns Policy

If you are unsatisfied with your purchase, ZCJ’s return policy allows you to return the product purchased on the Authorization channel within 30 days counting from the date of receipt the delivery package.

please contact us immediately by jimmy@m-chang.com / edison@m-chang.com for return address or return label. Customer need to responsible for the return shipping cost of the package returned by the customers themselves.

Once the returned item arrives back in ZCJ's warehouse for inspection, the refund or exchange process will begin.

Shipping

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.